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Designing User Experience

Designing the Experience

After twenty years of knitting from patterns by independent designers, magazines and books, I knew how frustrating it could be to decode abbreviations, guess what an instruction means and lose track of rows. A knitting project can take ten, twenty or forty hours. I wanted the instructions to support that entire experience, not just tell the knitter what to do next.

I write instructions in full words, with clear explanations and steps that guide the knitter through the process, offering support when challenges arise. I don't assume knowledge a knitter may not have, or send her elsewhere to find answers. In my sweater guides, the knitter calculates the garment around her own measurements, yarn and gauge, rather than choosing a standard size from a table.

I also wanted knitting to be an analogue, uninterrupted experience. I believe in print because it offers a break from the constant notifications competing for attention. My printed booklets include tables for tracking rows and progress, so everything stays together instead of ending up on scraps of paper that get lost.